Archive for August, 2007

Telkom… need I say more?

August 24, 2007

Its 11:30 and I get a call from telkom informing me that I can, at my earliest convenience, fetch my ADSL self installation kit at one of their Customer Service Center’s. Finally! I have been three weeks after having gone through the horror of moving the telephone line from my fathers name to mine. Off to the the nearest Customer Service Center it was,only to get told that their out of modems. The sales consultant then recommends I go to their Kenilworth Branch. So I then ask her to confirm that they have stock available to as I do not want to travel all the way to Kenilworth and waste my time. She then confirms that they do. So I make my way down to the Kenilworth branch where they refuse to help because the telephone line is not registered under my name.

I then explained that I have already been through the transfer and have been charged with numerous Service fees to have the line moved to my name(I had the proof with me). At about 3:20 after I had my dad call the branch and fax is ID to them and give me permission to collect the router they decided to help me out. It was quite frustrating. So I get home at about 5:15 and set the DSL up, whilst waiting on hold with their (telkom) Service Desk to receive my DSL account credentials. By then I had the DSL account working with the telkom guest account. After wating an hour and fifteen minutes (I recorded the amount of time took to to have my call answered) I finally get to a support guy who is even less helpfull. He tells me that an account has not yet been created for me and that I have to call back later this week for those details as he is not able to create one.

awesome.

I hate wallets and thieves…

August 1, 2007

So Its was a Monday morning,my day off from work…and I get a call at 6:30 in the morning from my girlfriend. She says that she’s standing on my doorstep and claims to have missed the bus. So I go to the front door and let her in and realised that I had left my wallet in my brother’s car. I grab the car keys and head out front only to realise the car was already open. This did not strike me as odd at first as everyone was up and about getting ready for work. I just assumed that he had made his way to the car earlier that morning. So I start searching the car for my wallet and notice everything is scattered across the car seats,things such as tools,the cars ashtrays and this also did not strike me as odd. I then gave up the search but was certain I left it in there. I then went back to the kitchen to make a cup of coffee and asked if anyone removed the wallet from the car earlier and placed it somewhere. Everyone I asked said no. So I walk back out to the car but this time, I look through the passenger window only to find that the entire bottom of the steering wheel had been ripped up. I then walked over to the drivers side door and saw that the door handle had been completely removed and was laying on the the drivers seat. It struck me then that his car had been broken into and my wallet stolen. Who ever broke into the car had left some of their tools in the car such as their screw driver, which was still laying on the drivers seat. Great start to a day off.

I hate wallets for the fact that people keep everything in them…and for the fact that I lost everything. Im talking about bank cards, access cards, video cards, identity document etc etc. I spent the rest of my day off running around cancelling things and because my ID and stuff was also in the wallet means that I cant get new cards and things until reply for my ID and get a temp one which means a trip to home affairs. I hate home affairs too. I thenĀ  went to work,the last place you’d expect to be on your day off to get a new access card as I the first one in during the morning and start at 6.

argh. Wallets…people. gah.