I’ve been contacting people at Isett Seta for the last two years (Yes, 2 years), simply to get a reprint of a certificate. The contact person I’ve have been dealing with for the last year, no longer works there according to the out of office reply. Thinking this may be a step forward I proceeded to contact the person referred to in the Out of office reply and to my surprise it was quite a step back. Here is what I wrote:
Date: Wed, 10 Aug 2011 10:39:02 +0200 Delivered-To: email@example.com Message-ID: <CAECkFp1Q1HPgBuLnXxoRQZxUnX8cB7zQN2cQyaMuWcrPiVpEgQ@mail.gmail.com> Subject: National Certificate in Systems Support Engineering NQF Level 5 From: Me <XXXXXXXXXX@gmail.com> To: XXXXXXXXXXX@isettseta.org.za Content-Type: text/plain; charset=ISO-8859-1 Hi PersonX, Would you kindly assist me or point me in the right direction of whom to speak to regarding a reprint of one of my certificates. The certificate number is CN: XXXXXX Many Thanks.
Here is the reponse I got from the Provider Accreditation Administrator of the ETQA department:
From: PersonX <XXXXXXXXXXXXXXX@isettseta.org.za> To: Me <XXXXXXXXXXXXXXXXX@gmail.com> Date: Wed, 10 Aug 2011 10:52:39 +0200 Subject: RE: National Certificate in Systems Support Engineering NQF Level 5 Thread-Topic: National Certificate in Systems Support Engineering NQF Level 5 Thread-Index: AcxXOPjuBpsK80sDSA26nv38iHoo6QAAeA6g Message-ID: <03C8AE8F61B78F4A8F1334AE8D6ED9BE129E181253@HMC-MBX07.he.businessgateway.co.za> References: <CAECkFp1Q1HPgBuLnXxoRQZxUnX8cB7zQN2cQyaMuWcrPiVpEgQ@mail.gmail.com> In-Reply-To: <CAECkFp1Q1HPgBuLnXxoRQZxUnX8cB7zQN2cQyaMuWcrPiVpEgQ@mail.gmail.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 Return-Path: XXXXXXXXXXXXXXXX@isettseta.org.za Eish -----Original Message-----
Is it really that hard to reprint a certificate? The LP.I. was kind enough to reprint and repost my LPI certificates and I received within 7 days. I guess all I can say is… “Eish”.